IT Leaders

World Leading IT management courses

IT Leaders provides high quality tailored programmes to meet your specific training priorities. You can choose from the modules below or let us recommend a programme, based on previous successful in-house courses. Courses can also be combined with e-learning solutions to provide an ideal blended mix of training. Our programmes can either be run on-site or at an off-site venue such as Greenlands, Henley on Thames.

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Technology Leadership

This programme develops key leadership and influencing skills for senior IT professionals, using an emotional intelligence approach. We review how to present concepts to senior executives and influence IT decisions made outside IT. We also look at the specific role of technical innovator and establishing reputation in the wider market.

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Corporate politics for IT managers

This programme will put organisational politics into context and demonstrate the importance of building trust using case studies and a ‘political game’. We examine what it takes to achieve long term “political” success and how teams can achieve “win-win” outcomes. This programme is run by Dr Robina Chatham, author of the best-selling book Corporate Politics for IT Managers.

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IT Strategy and Innovation

Strategy is what defines success for an organization. It describes the end destination and the route to get there. IT Leaders is an innovator in the development of IT strategy. This programme enables organizations to develop technology strategy aligned to the business goals, using our best-in-class strategy templates.

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Projects, Programmes & Change

Most organizations have a small number of highly significant programmes and a larger number of relatively small projects. This course looks at different techniques that are needed to manage both of these.

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Negotiation & Sourcing

This 1-day course provides an overview for IT managers to create better deals for the company, improving existing contracts and negotiating new ones. Attendees will acquire an understanding of leading negotiation techniques and strategy. We also examine the components of successful contracts that create a ‘win-win’ for customers and suppliers.

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IT Business Relationship Management

Our customers have often asked us for an IT management course to teach key management skills required by all IT professionals. This 2-day course is the result and has four main elements:

  1. Consulting – working with business users
  2. Delivering service
  3. Problem solving and decision making
  4. Presenting technology

The programme is run as a public course every quarter at our Bix offices near Henley-on-Thames.

Learn more about IT Management course: The IT Professional

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International IT Teams

IT Leaders has worked internationally for many years in Europe, Asia, North America and Africa. We have a good knowledge of the practicalities and difficulties of working across borders. This programme is designed to help teams develop a common identity and to work more effectively across country, language, cultural and time boundaries. This is a 2-day programme was originally developed for technology organizations, but is now available as a generic international team building programme.

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High performing technology teams

Successful teams often need little encouragement to develop effectiveness. IT Leaders provides facilitation and a framework for high performing teams to review their current modes of operation and look for innovative ways to improve performance. Programmes are tailored for the client and topics vary.

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IT Relationship Management

This course develops communication and relationship building skills, understanding how to work with the business to properly develop new business ideas and requirements and translate them into action. We also look specifically at how to present information technology to senior audiences.

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Improving Customer Satisfaction for IT Services

This one-day course develops the skills to provide the highest levels of customer satisfaction when delivering IT services. We look at the help desk and deskside processes, examining how customers perceive customer satisfaction and develop the specific skills to improve it.

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Successful IT Team-working

Successful IT teams have a common language, an understanding of what needs to be done. This programme develops leadership skills needed for high performance teamwork with the IT organization and communication skills to enhance the team’s profile with users and customers.

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